Water Utilities Overview

Water & Sewer Issues

Stage 2 Water Restrictions Are In Effect!  

On May 1, 2012, Garland City Council decided to implement its Stage 2
Water Restrictions.  Garland residents and businesses will be
allowed to water their lawns twice a week on Tuesdays and
Saturdays.  Lawn watering with sprinklers is not allowed between
the hours of 10 a.m. and 6 p.m.  Watering with a hand-held hose,
soaker hose or drip irrigation is allowed at any time. 

Customers are encouraged to minimize non-essential water use.  North
Texas Municipal Water District is still unable to pump water from Lake Texoma due to the infestation of zebra mussels.  This lake usually provides approximately 28% of our water needs.  Water conservation must be practiced to ensure an adequate supply of water during the summer months.  Garland City Council supports water conservation and encourages citizens to do their part by using water wisely.

Here are some helpful hints to conserve water inside and outside your home:

  • Fix leaky faucets and toilets promptly
  • Turn off the faucet while you brush your teeth or shave 
  • Make sure your dishwasher is full before running it
  • Use the appropriate water level or load selection on the washing machine
  • Shower instead of taking baths and limit your shower to 5 minutes
  • Keep drinking water in the refrigerator instead of letting the faucet run until the water is cool
  • Reduce your lawn area by adding Hardscaping, SmartScaping® or Xeriscaping
  • Use mulch around shrubs and garden plants to reduce evaporation from the soil surface
  • Don't scalp your lawn during hot weather
  • Detect and repair all leaks in your hoses and irrigation system 
  • Don't water sidewalks and driveways - sweep them with a broom instead

To obtain a printable comparison of water restrictions under the new Drought Contingency Response Plan, click on link below.  If you need additional information, call 972-205-3285.

Line Locates

For City of Garland water and sewer line locates, please contact Texas 811 (formerly Dig Tess) for utility line locates two (2) days before digging. For more information visit www.texas811.org or call 8-1-1 or 1-800-344-8377 or 1-800-245-4545.

* Garland Water Utilities will locate water or sewer mains; we will not locate service lines (laterals) and also cannot locate lines on private property.

Did we Fix Your Problem? Let us know. For other online surveys, please visit our Customer Feedback Center.

Resources